Training that turns your team into your quality advantage

Internal Auditor and Lead Auditor certification aligned with ISO 19011, plus workmanship, Lean Six Sigma, and problem-solving programs — delivered online, on-site, or hybrid, in English and Español.

Your people leave with skills they use the next morning: planning audits, writing defensible findings, solving problems at root cause, and running processes that hold up under audit scrutiny.

Challenges this service solves

  • Your certification body expects trained internal auditors, and you have none — or too few
  • Auditor turnover left the audit schedule uncovered
  • Training happens, but nothing changes on the floor afterward
  • Generic courses do not reflect your procedures, products, or findings
  • Lead auditors are needed for supplier and multi-site audits
  • Operators need certified workmanship skills for customer requirements

What the service includes

Internal Auditor programs

Two-day certification for ISO 9001, ISO 13485, AS9100, and IATF 16949 — audit planning through corrective action verification.

Lead Auditor programs

Advanced programs for planning, leading, and reporting audits, including supplier and multi-site audit management.

Awareness & implementation workshops

Standard-specific workshops that prepare process owners and leadership for their roles in the QMS.

IPC & J-STD programs

Electronics workmanship and soldering standards training for operators, inspectors, and trainers.

Lean & Six Sigma

Yellow Belt, problem solving and root cause analysis, TWI Job Instruction, and DOE with Minitab.

Customized delivery

Courses tailored with your procedures, forms, risks, and audit history — single-site or multi-site, English or Español.

Program catalog

  • AS9100

    AS9100 Internal Auditor

    Audit aerospace quality systems including product safety, counterfeit parts controls, and configuration management.

    Level
    Internal Auditor
    Duration
    2 days
    Delivery
    Online · On-site · Hybrid
  • Six Sigma

    Factorial Design of Experiments with Minitab

    Plan, run, and analyze designed experiments in Minitab to optimize processes with statistical confidence.

    Level
    Practitioner
    Duration
    2 days
    Delivery
    Online · On-site · Hybrid
  • IATF 16949

    IATF 16949 Internal Auditor

    Audit automotive quality systems including Core Tools — APQP, PPAP, FMEA, MSA, and SPC.

    Level
    Internal Auditor
    Duration
    2 days
    Delivery
    Online · On-site · Hybrid
  • IPC / J-STD

    IPC & J-STD Workmanship Programs

    Electronics assembly workmanship and soldering standards training for operators, inspectors, and trainers.

    Level
    Practitioner
    Duration
    Varies by module
    Delivery
    On-site · Hybrid
  • ISO 13485

    ISO 13485 Internal Auditor

    Audit medical device quality systems with focus on validation, CAPA effectiveness, and record integrity.

    Level
    Internal Auditor
    Duration
    2 days
    Delivery
    Online · On-site · Hybrid
  • ISO 9001

    ISO 9001 Internal Auditor

    Plan, execute, and report internal audits of ISO 9001 quality management systems using ISO 19011 principles.

    Level
    Internal Auditor
    Duration
    2 days
    Delivery
    Online · On-site · Hybrid
  • ISO 9001

    ISO 9001 Lead Auditor

    Lead audit programs and manage audit teams for ISO 9001 systems, including supplier and multi-site audits.

    Level
    Lead Auditor
    Duration
    4 days
    Delivery
    Online · On-site · Hybrid
  • Six Sigma

    Lean Six Sigma Yellow Belt

    Foundational Lean and Six Sigma methods for team members supporting improvement projects.

    Level
    Practitioner
    Duration
    2 days
    Delivery
    Online · On-site · Hybrid
  • CAPA / 8D

    Problem Solving & Root Cause Analysis

    Structured problem solving with 8D, 5-Why, fishbone analysis, and CAPA discipline that closes findings for good.

    Level
    Workshop
    Duration
    1–2 days
    Delivery
    Online · On-site · Hybrid
  • TWI

    Training Within Industry (TWI)

    Job Instruction methods that create consistent, repeatable operator training and reduce variation at the source.

    Level
    Workshop
    Duration
    2 days
    Delivery
    On-site · Hybrid

Deliverables

  • Course materials and exercises built on your context
  • Written exams and evaluated practical audit exercises
  • Certificates verifiable through our Certificate Search
  • Training records and competency evaluations for your QMS
  • Post-training audit mentoring and readiness reviews

Standards supported

  • ISO 9001
  • ISO 13485
  • AS9100
  • IATF 16949
  • ISO 19011
  • IPC / J-STD
  • Six Sigma
  • Lean
  • TWI

Typical timeline

Internal Auditor programs run 1–2 days; Lead Auditor 3–5 days; workshops from a half day. Private sessions are typically scheduled a few weeks out — earlier if you have a fixed audit date.

Who does what

Your team

  • Select participants and confirm prerequisites
  • Share procedures and audit history for customization
  • Schedule attendance and protect the training time
  • Apply the skills on real audits afterward

ZLG

  • Customize content to your processes and standard
  • Deliver instruction with hands-on exercises
  • Administer exams and evaluate audit performance
  • Issue certificates and training records
  • Provide post-training mentoring

Lean thinking in practice

Lean Manufacturing & Operational Excellence Jaime Garate on how Lean thinking removes waste and builds a culture of continuous improvement.

Frequently asked

Who should attend ISO auditor training?

Our auditor training is designed for quality engineers, regulatory professionals, manufacturing leadership, supplier quality engineers, and validation and CAPA teams — anyone responsible for auditing, maintaining, or improving a quality management system.

Can you customize training to our processes and industry?

Yes. We tailor training using your procedures, forms, risks, and audit history to make the content immediately usable in your organization.

Do you offer post-training support?

Yes. ZLG provides audit mentoring, gap assessments, pre-certification readiness reviews, and ongoing advisory support after training is complete.

What outcomes should we expect from ISO 9001 training?

Participants learn clause intent, process auditing, risk-based thinking, and how to identify and document objective evidence and nonconformities that stand up to certification audit scrutiny.

Does ISO 13485 training cover validation and CAPA auditing?

Yes. We cover validation (IQ/OQ/PQ) auditing expectations, CAPA effectiveness, record integrity, and audit trails commonly reviewed in regulated environments.

Does AS9100 training cover product safety and counterfeit parts prevention?

Yes. We cover product safety planning and responsibilities, counterfeit parts controls, and configuration management and change control evidence expectations.

Does IATF 16949 training cover Core Tools?

Yes. We cover how to audit APQP, PPAP, FMEA, MSA, and SPC, plus customer-specific requirements readiness.

Browse the full FAQ

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